Contact information

At Backliv, we value your questions, feedback, and concerns. Whether you have a question about our collections or need assistance with an existing order, our team is here to help.

Customer Support

For inquiries regarding orders, products, shipping, returns, or general assistance, please reach out to us via email:

Support Hours

Our dedicated team is available to assist you during the following hours:

  • Monday – Friday: 08:00 – 19:00 (GMT+0 / GMT+1 during Daylight Savings)

  • Saturday & Sunday: Closed

Our Commitment

We strive to provide a seamless shopping experience for our customers in Ireland. We aim to respond to all email inquiries within 24 hours during business days. If you are contacting us regarding an existing order, please include your order number for faster assistance.